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Customers connect to your SimpleHelp server to establish on demand support session. Technicians log into your SimpleHelp server to connect to customer and remote access computers, and to host presentations. Remote access computers register with your SimpleHelp server so they can be connected to and controlled by technicians. Show Remote Access Embed Code.
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We would like to inform that we are experiencing network issues with Brazil network at the moment. Thus, some of our servers may not be responding. At the moment, data center technicians are doing everything to resolve connection problems and ensure a stable connection to the servers. We will provide more updates once there is any progress on this issue.